SteelQMS
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Terms of Service

Last updated: September 9, 2026

Welcome to SteelQMS. These Terms of Service ("Terms") are an agreement between you and RJ Jarvis Enterprises Inc., doing business as R.W. Fab ("RW Fab," "we," "us"), the operator of SteelQMS at steelqms.app (the "Service"). By creating an account or using the Service, you agree to these Terms. If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" means that company.

1. What SteelQMS is (and isn't)

SteelQMS, operated by RJ Jarvis Enterprises Inc. (dba R.W. Fab), is cloud software that helps steel fabricators, erectors, and component manufacturers organize and maintain their quality management system, with tools oriented around the requirements of AISC certification programs.

SteelQMS is not affiliated with, endorsed by, or sponsored by the American Institute of Steel Construction (AISC). AISC 207-25, AISC 420-25, and related publications are copyrighted works of AISC. The Service contains original, paraphrased summaries of requirements for organizational purposes only — it is not a copy of, or a substitute for, the standards themselves. You are responsible for obtaining your own licensed copies of any standards that apply to your certification.

Using SteelQMS does not guarantee that you will achieve or maintain any certification, pass any audit, or comply with any standard, contract, or law. The Service provides organizational tools and informational content, not legal, engineering, or professional advice. Your quality management system, and decisions made under it, remain your responsibility.

2. Accounts and roles

You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for activity under your account.

Each company workspace has roles (such as admin, quality manager, contributor, viewer, and auditor). Workspace admins control who is invited, what role they hold, and what data they can see. You are responsible for the people you invite, including external auditors granted temporary, view-only access.

3. Subscriptions and billing

  • Flat-rate pricing. A subscription covers your entire company workspace for one flat price with unlimited users — every role (admin, quality manager, contributor, viewer, and auditor) is included at no per-user charge. Subscriptions are available monthly or annually at the prices shown on our pricing page.
  • Free trial. New workspaces receive a 30-day free trial. No payment method is required to start a trial.
  • Billing. Subscriptions are billed monthly or annually through Stripe, our payment processor. Prices may change with advance notice; changes take effect at your next renewal.
  • Nonpayment and cancellation. If your subscription lapses or is canceled, your workspace becomes read-only. We do not automatically delete your data — you can export it, resubscribe, or request deletion at any time.
  • Promotions. We may offer limited promotions, such as the Founding Subscriber offer (lifetime 50% off for the first ten subscribing companies). The offer is claimed with a promotion code at checkout and is limited by the code itself — once ten companies have redeemed it, it no longer applies. Promotional pricing is conditional: it continues only while the subscription stays active and while you meet the stated conditions, which for the Founding Subscriber offer are providing monthly feedback on the Service and permitting us to feature your company name and logo in testimonials and case studies. If those conditions are not met, we may end the discount on notice and bill standard rates at your next renewal. Promotions are not transferable and cannot be combined unless we say so.
  • Taxes. Prices exclude applicable taxes, which are your responsibility.

4. Your data

You own the data you and your team enter into the Service — records, documents, files, photos, and other content ("Customer Data"). You grant us a limited license to host, process, back up, and display Customer Data solely to provide and support the Service. You are responsible for the accuracy and lawfulness of Customer Data, including any personnel information you enter about your employees.

You can export your data (for example, CSV exports and evidence packages) at any time while your account is active or read-only. Record retention and disposition inside your workspace are controlled by you through the Service's retention tools.

5. Acceptable use

You agree not to: use the Service unlawfully; upload malicious code; probe or interfere with the Service's security or other customers' data; reverse engineer the Service; upload substantial verbatim text of copyrighted standards or other content you lack rights to; or resell or provide the Service to third parties outside your workspace without our written agreement.

We may suspend access that threatens the security or integrity of the Service, with notice where practical.

6. AI features

The Service includes optional AI-assisted drafting features. When you use them, relevant text from your records is sent to our AI service providers to generate a draft. AI outputs are drafts only — they may be inaccurate and must be reviewed by a qualified person before use. Do not rely on AI output as compliance, engineering, or legal advice. Workspace admins can disable AI features, and usage limits may apply.

7. Electronic signatures

The Service lets you sign records electronically. By using signature features, you consent to conducting these transactions electronically and agree that electronic signatures made through the Service are intended to be valid and binding. Signature events are recorded in an audit log that cannot be edited after signing.

8. Our intellectual property

We own the Service, including its software, design, and original content (excluding Customer Data and AISC's publications). If you send us feedback or suggestions, we may use them without obligation to you.

9. Copyright complaints and repeat infringers

We respect intellectual property rights. If you believe content in the Service infringes your copyright, send a notice to nick@rwfab.com with: identification of the work, identification of the material and where it is located in the Service, your contact information, a statement that you have a good-faith belief the use is unauthorized, a statement that the information in the notice is accurate, and your physical or electronic signature. We will remove or disable access to material we determine to be infringing, and we will notify the affected customer, who may submit a counter-notice with equivalent information.

Repeat infringers. We will terminate the access of any user, and may terminate the workspace of any customer, who repeatedly uploads infringing material. Uploading substantial verbatim text of copyrighted standards (including AISC publications) is a violation of Section 5 and counts for this purpose.

10. Third-party services

The Service relies on third-party providers (such as hosting, database, payment, and email services). Their availability affects the Service, and payments are subject to Stripe's terms. We are not responsible for third-party services we do not control.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT USE OF THE SERVICE WILL RESULT IN CERTIFICATION, SUCCESSFUL AUDITS, OR COMPLIANCE WITH ANY STANDARD.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE (OR $100 IF YOU HAVE PAID NOTHING).

13. Indemnification

You will defend and indemnify us against claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

14. Termination

You may cancel at any time from your billing settings. We may terminate or suspend your access for material breach of these Terms if the breach is not cured within 14 days of notice (or immediately for security threats or unlawful use). After termination, your workspace becomes read-only or inaccessible as applicable; you may request an export of your Customer Data within 60 days. Sections that by their nature should survive (including Sections 4, 8, 9, and 11–17) survive termination.

15. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give notice through the Service or by email before it takes effect. Continued use after the effective date constitutes acceptance.

16. Governing law

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws rules. Courts located in Washington have exclusive jurisdiction over disputes, and each party consents to venue there.

17. Contact

Questions about these Terms: nick@rwfab.com

SteelQMS is operated by RJ Jarvis Enterprises Inc., doing business as R.W. Fab.